Understand exactly what each condition grade means before you buy.
ItemsRack sells a wide range of commercial equipment, restaurant equipment, industrial products, parts, tools, electronics, collectibles, and general merchandise. Because many items are open-box, pre-owned, surplus, liquidation, or used inventory, condition may vary from item to item. This guide explains how we describe item condition so you can shop with confidence.
Click any grade to jump to its full description.
Unused condition
Opened, often like-new
Serviced or restored
Light use, very clean
Normal wear
Heavier wear
Unknown operation
Repair / parts
The item is unused and has not been previously owned or operated.
The item appears unused or minimally handled but may have been opened, inspected, returned, displayed, or stored outside original sealed packaging.
The item has been serviced, repaired, restored, cleaned, or reconditioned to working condition.
The item is pre-owned but in very clean condition with light signs of use.
The item is pre-owned and shows normal signs of use but remains in solid overall condition.
The item has heavier visible wear but may still be usable depending on the listing.
The item is sold in its current condition and has not been tested, or could not be fully tested.
The item may be incomplete, damaged, untested, non-working, or intended for repair, parts, or restoration.
The item was checked for basic operation or specific listed functions.
Some functions were checked, but the item may not have been fully tested in every possible way.
The item was not tested or could not be tested due to missing equipment, power supply, accessories, expertise, or facility limitations.
Untested does not mean guaranteed working. Customers should review the listing carefully before purchasing.
Product photos are an important part of the condition description. Customers should review all photos before purchasing.
When available, photos show the actual item being sold.
Some listings may use representative photos if multiple similar items are available.
Close-ups may show wear, damage, labels, model numbers, or included parts.
Lighting, screen settings, and angles may affect how colors or wear appear.
Original Packaging
Accessories Not Shown
Manufacturer Warranty
Perfect Cosmetics
Full Testing
Installation Readiness
Compatibility With Your Setup
Unless clearly stated in the listing, accessories, manuals, cables, adapters, software, installation parts, and original packaging may not be included.
| Condition | Appearance | Functionality | Packaging | Best For |
|---|---|---|---|---|
| New | Like-new, unused | Fully functional | Often original | Cleanest condition |
| Open Box | Near-new | Functional unless noted | Opened / partial | Strong value, near-new |
| Refurbished | Serviced or restored | Working unless noted | Varies by item | Reconditioned value |
| Excellent Condition | Very clean, light marks | Functional unless noted | Usually none | High quality at a discount |
| Good Condition | Normal visible wear | Solid working condition | Usually none | Function over looks |
| Fair Condition | Heavier wear | May have limitations | Usually none | Budget / resale / repair |
| As-Is / Untested | Varies widely | Unknown / not guaranteed | Usually none | Experienced buyers |
| For Parts / Repair | Damaged / incomplete | Not guaranteed | Usually none | Parts, repair, restoration |
If you are unsure about an item's condition, included accessories, testing status, or compatibility, contact us before purchasing.
Condition grades are provided to help customers understand the general state of an item. Each listing may include specific details that override or clarify the general condition guide.
Customers should always review the full listing description, photos, testing notes, included accessories, shipping details, and return policy before purchasing.